Thessaloniki Airport "Makedonia" Shines Again Among Europe’s Top Airports
Three major distinctions at the 2024 Airport Service Quality (ASQ) Awards
Fraport Greece is pleased to announce that Thessaloniki Airport "Makedonia" has been recognized in three important categories at this year’s 2024 Airport Service Quality (ASQ) Awards), organized by the Airports Council International (ACI World). These awards reaffirm the airport's consistent high-quality service for travelers.
For the third consecutive year, Thessaloniki Airport ranks among the top airports in Europe, achieving the following distinctions:
- Best Airport of 5 to 15 Million Passengers in Europe (awarded consecutively over the last three years)
- Most Enjoyable Airport in Europe (First-time award)
- Cleanest Airport in Europe (awarded for the second consecutive year)
The ASQ Awards are based on passenger evaluations, reflecting their experience in key service areas such as service quality, comfort, cleanliness, and overall satisfaction. The ASQ program is the world’s most recognized passenger satisfaction survey, collecting data from airports in over 110 countries, using objective criteria to assess the level of services provided to travellers.
This triple recognition for 2024 highlights Thessaloniki Airport’s continuous progress and Fraport Greece's successful strategy for enhancing the travel experience, and creating an enjoyable environment while incorporating sustainability and innovation. Notably, this follows last year’s double award in 2023, further acknowledging the company’s commitment to delivering high-quality services.
Alexander Zinell, CEO of Fraport Greece, stated: "It is an honour to see Thessaloniki Airport ‘Makedonia’ recognised internationally again. These awards reflect the hard work and dedication of our team and all our partners, as well as our strategic commitment to continuously upgrading our services. The recognition by the passengers themselves is the greatest motivation for us to keep improving the travel experience in Thessaloniki."
In this context, Fraport Greece continues to invest in upgrading Thessaloniki Airport "Makedonia" services and infrastructure, aiming to maintain its position as a benchmark in the wider region. Recent investments and developments at the airport include:
- Enhancements to facilities
- Improved passenger services
- Introduction of innovative technologies ensuring a comfortable and enjoyable travel experience
With these new distinctions, Thessaloniki Airport "Makedonia" strengthens its position as one of Europe’s best airports, offering world-class services that are internationally recognized and rewarded.
